MATERIAL SERVICE AGENT

ST Engineering is a global technology, defense, and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defense and public security segments. With our U.S. headquarters based in Alexandria, VA, we have major operations in over 50 cities across 23 states, employing about 7,000 people in the country. At ST Engineering, we enable a more secure and sustainable world through innovative technology, products and solutions across diverse market segments. For the latest news about the group, visit www.stengg.com and follow the ST Engineering LinkedIn page. 

JOB SUMMARY:

Responsible for attending and sometimes managing Status Meetings and maintaining Status Reports for assigned Aircraft.  Assisting Customer’s with shipping parts into and out of VT SAA, to support Aircraft Maintenance.  Work with Production and Buyer’s to make sure correct parts are purchased and received in a timely manner.

ESSENTIAL RESPONSIBILITIES:

1. Heavy Data Entry 
2. Assist Data Entry/Analyst with questions on requisitions such as:

1. Verifying part number (s) being ordered is effective for aircraft.
2. Verifying job number on requisition is correct.
3. Verifying each requisition has a Non-routine, Routine, Engineering Authorization, Customer Task Card or equivalent attached.
4. Entering new part numbers in the Master Part Number File under the correct p/n and help clean up any discrepancies found in Master Parts file.
5. Assist typing Outside Service Requisitions for Fab Travelers and taking paperwork to Receiving.

3. Obtain signatures from Project Managers for all parts over $750.00.
4. Obtain signatures from Customer for parts over VT SAA Limit.
5. Change part #s on requisitions when Alternates are found by Buyer.
6. Add notes to all lines on Status Report for assigned Aircraft, plus add Customer notes and shipping information.
7. Coordinate with Buyers and Expeditor on arrival dates of all parts ordered by VT SAA.
8. Work with Receiving on any issues with incoming parts from Customers.  Also, work with Receiving Inspection and Customer to clear up any parts rejected and quarantined.
9. Notify Receiving, via AOG Board, of all inbound hot parts.
10. Escort Customer to Stockrooms, shipping and or receiving as needed.
11. Attend all Pre-dock meetings on assigned aircraft and all other meeting required.
12. Work weekend duty as assigned.
13. Work with Production on a daily basis to maintain correct information on Status Reports.
14. Leave turnovers, as required, for Night and Weekend personnel.  
15. Maintain Aircraft in House List.
16. Run daily Status Reports for Customer and Buyers.

17. Deliver reports to all users.

18. Perform other assigned duties as required by management.

JOB SPECIFICATIONS:   

Typing 40 wpm and strong 10 key data entry skills are required.  Must be highly organized and a self-starter.  Must be able to cope with high stress situations and have great people skills.  Knowledge of Excel spreadsheets and Microsoft word is a plus.  Flexibility in the everyday work schedule is a must to accommodate each Customer’s needs.

WORKING ENVIRONMENT:

SUPERVISION:  The incumbent normally performs the duty assignment at his or her discretion and is limited only by policies set by administrative or legislative authority.  Total end results determine effectiveness of job performance.

INTERPERSONAL RELATIONS:  A strong level of interpersonal skills is required to maintain an effective relationship among employees, various departments, and management.

PHYSICAL ENVIRONMENT:  Essential responsibilities are performed in a climate controlled office but not limited to the office; employee must be able to walk and climb stairs though out the day. Employee must be able to cope with stress, mental exhaustion, due to the pressures of accomplishing set goals, meeting short deadlines, and maintaining numerous projects simultaneously.     

JOB QUALIFICATIONS:

EDUCATION:  High school diploma or GED required.  Must be knowledgeable in Microsoft Office with a moderate degree of experience in Microsoft Excel.

EXPERIENCE:  1 year of college or equivalent.  SAP & Aircraft knowledge is a plus.

It takes diverse talent to solve real-world problems.  ST Engineering is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed.  We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.

ST Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Strategies team at 571-771-0101, or by email at stena.careers@stengg.us.